Croydon Wedding Day from Hell
Your wedding day is planned for months beforehand and on the day, the bride and groom are just hoping that everything goes to plan and the day is enjoyed by all. For one couple in Sutton, this did not happen.
Thirty eight year old Kevin Smith and his wife Rebecca who is thirty nine were married on the 16th of May. They paid almost eighteen thousand pounds to have their wedding at Selsdon Park Hotel in South Croydon and they faced error after error throughout the day.
Their wedding cake was accidently thrown away. They were charged for flower decorations they had paid for themselves. The toastmaster that they had paid for did not turn up. There was no honeymoon suite available for the newlyweds and an additional room they had booked for the bride’s parents, who had flown in from Zimbabwe, could not be supplied. They were given a broken cot for their baby daughter and the substitute room they were provided with was so cold they had their daughter in bed with them.
Rebecca was in tears for most of the day. She commented that the hotel has not accepted any responsibility for the mishaps and they are even asking for payment still for items which are unexplained.
The couple have contacted the hotel owners, the Principal Hayley Group in an effort to claim compensation for their dreadful experience. The hotel has apologised for the distress the couple have encountered but state that the compensation offered is adequate. Rebecca said that she will be taking it further and has reported them to the trading standards.
Author - Pauline
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